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Home > Archive > dBASE Deployment > April 2006 > Installation Error - Not Win32 compatible
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Installation Error - Not Win32 compatible
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| I'm using the lastest version of Inno to install my program.
I installed on several computers OK but a customer is
getting an error that says that the install file is not Win32 compatible and
aborts the install.
He tried it on Windows 2000 and XP without success.
I developed it on XP. It should be compatible.
Is there a setting in Inno that needs to be set maybe?
Can someone please tell me why this might happen and how I could fix it?
Thank for help,
Ted
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| Larry Hakel 2006-04-07, 9:24 am |
| I have found this with customers who didn't download the entire file.
The failure may have been caused by their firewall or antivirus
programs that prevent downloads of EXE files. After temporarily
disabling their firewall and downloading the entire file this error
did not re-occur.
Larry
On Fri, 7 Apr 2006 06:36:51 -0700, "Ted" <ted@battensplus.com> wrote:
>I'm using the lastest version of Inno to install my program.
>I installed on several computers OK but a customer is
>getting an error that says that the install file is not Win32 compatible and
>aborts the install.
>He tried it on Windows 2000 and XP without success.
>I developed it on XP. It should be compatible.
>
>Is there a setting in Inno that needs to be set maybe?
>
>Can someone please tell me why this might happen and how I could fix it?
>
>Thank for help,
>Ted
>
>
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| Hi Larry,
I think you are probubly right.
Others are downloading with no problems but this one customer is still
having problems.
He said he disabled the firewall and Norton antivirus but that still didn't
work.
I'm just going to mail it to him unless you can thing of another reason this
would happen.
Thank you for the help,
Ted
"Larry Hakel" <adv_dataNOSPAM@ads-software.com> wrote in message
news:srqc32dog31bqbt
7enuibbqh32i53j9djd@
4ax.com...
>I have found this with customers who didn't download the entire file.
> The failure may have been caused by their firewall or antivirus
> programs that prevent downloads of EXE files. After temporarily
> disabling their firewall and downloading the entire file this error
> did not re-occur.
>
> Larry
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