ASE Database forum - Email address for doc bugs (was: Re: A big mistake of Manual [Utility Guide])

Author

Email address for doc bugs (was: Re: A big mistake of Manual [Utility Guide])

Rob Verschoor

2005-11-30, 8:25 pm

<Ashish> wrote in message news:438cfaeb.7114.1681692777@sybase.com...
> Don't you think there should be a simple way to point these
> out to sybase? Something like an email address :
> ase_doc_bugs@sybase.com
>
> I too spot many minor and some non-trivial bugs now and
> then, but do not know whom to report to ...
>

I inquired, and guess what... there is such an email address indeed.

Please send your documentation bugs for Sybase products to: "pubs (at)
sybase (dot) com".

Needless to say, please indicate clearly:
- the product (e.g. 'ASE')
- the name of the document (e.g. 'System Administration Guide')
- the product version (e.g. 12.5.1)

HTH,

Rob
-------------------------------------------------------------
Rob Verschoor

Certified Sybase Professional DBA for ASE 12.5/12.0/11.5/11.0
and Replication Server 12.5 / TeamSybase

Author of Sybase books (order online at www.sypron.nl/shop):
"Tips, Tricks & Recipes for Sybase ASE"
"The Complete Sybase Replication Server Quick Reference Guide"
"The Complete Sybase ASE Quick Reference Guide"

mailto:rob@YOUR.SPAM.sypron.nl.NOT.FOR.ME
http://www.sypron.nl
Sypron B.V., P.O.Box 10695, 2501HR Den Haag, The Netherlands
-------------------------------------------------------------

Ashish

2005-12-01, 8:25 pm

> I inquired, and guess what... there is such an email

> address indeed.
>
> Please send your documentation bugs for Sybase products
> to: "pubs (at) sybase (dot) com".
>

Thanks a lot !
I'll send out the first email today ..... :-)
Seems that the timestamp and version number of all the P&T
manuals for ASE15 on the sybase website are wrong !

You really are doing a wonderful job of helping the sybase
community. Would you like me (and any other people who find
such bugs) to cc them to you?

Do you think you could add another section to your immensely
useful website to list some of the known documentation bugs?
This way, if somebody finds something unusual in the
documentation, he can check there to see if it actually is a
documentation bug.

Thanks and regards,
Ashish

Rob Verschoor

2005-12-02, 8:25 pm

<Ashish> wrote in message news:438f9f1b.1e5f.1681692777@sybase.com...
>
> Thanks a lot !
> I'll send out the first email today ..... :-)
> Seems that the timestamp and version number of all the P&T
> manuals for ASE15 on the sybase website are wrong !
>
> You really are doing a wonderful job of helping the sybase
> community. Would you like me (and any other people who find
> such bugs) to cc them to you?
>
> Do you think you could add another section to your immensely
> useful website to list some of the known documentation bugs?
> This way, if somebody finds something unusual in the
> documentation, he can check there to see if it actually is a
> documentation bug.
>
> Thanks and regards,
> Ashish

Thanks for the compliment, but please don't cc me... it would be better to
cc to the newsgroup, so that everyone can see it.
I'm actually not planning to maintain a list of doc bugs -- these tend to be
fixed much faster than software bugs, so keeping it updated would cost too
much effort I reckon. Again, posting your findings to the newsgroup would be
just as good, especially when indicating "ASE doc bug" or something similar
in the subject line.

Thanks,

Rob V.
-------------------------------------------------------------
Rob Verschoor

Certified Sybase Professional DBA for ASE 12.5/12.0/11.5/11.0
and Replication Server 12.5 / TeamSybase

Author of Sybase books (order online at www.sypron.nl/shop):
"Tips, Tricks & Recipes for Sybase ASE"
"The Complete Sybase Replication Server Quick Reference Guide"
"The Complete Sybase ASE Quick Reference Guide"

mailto:rob@YOUR.SPAM.sypron.nl.NOT.FOR.ME
http://www.sypron.nl
Sypron B.V., P.O.Box 10695, 2501HR Den Haag, The Netherlands
-------------------------------------------------------------

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