FoxPro Help and Support - Installing VFP 8 Application under 64bit Windows

Author

Installing VFP 8 Application under 64bit Windows

Cy Welch

2006-03-21, 3:41 am

I have run into an interesting problem. We distribute our product with
basically two installs using the installshield express included with VFP
(did I forget to mention we are currently using VFP8?) and have a
customer who just bought their first 64 bit workstation with XP 64 on
it. They went to install the second install (it's a workstation install
from the installed files on their server) and it's telling them that the
operating system is not sufficient for our software. Now I understand
that VFP 8 is supposed to work find under XP 64 in 32 bit mode, but
since we don't have any 64 bit machines (I wish we did as our MS Action
Pack provides the OS) I have no way to experiment with it to figure out
why it's not working or how to make it work.

Does anybody have any answers on this issue? I know we told the install
not to allow NT or 95, but I am not sure if that is the problem or not,
since XP 64 is still XP is it not? If this is not the case, is there
something we can have the customer change in the setup.ini or such
without needing to generate a new install for them? Any help would be
good. YOu can email me if needed at cywelch at metsysinc dot com if
possible since that would get the answer to me quicker since I don't get
time to read in here too often.

--
Cy Welch
Senior Programmer
MetSYS Inc
http://www.metsysinc.com

Josh Assing

2006-03-21, 3:41 am

Could be the installer doesn't "know" about xp64 so it's complaining there --
vfp8 runs on 64bit

-josh

On Mon, 20 Mar 2006 11:03:16 -0800, Cy Welch <cywelch@yahoo.com> wrote:

>I have run into an interesting problem. We distribute our product with
>basically two installs using the installshield express included with VFP
>(did I forget to mention we are currently using VFP8?) and have a
>customer who just bought their first 64 bit workstation with XP 64 on
>it. They went to install the second install (it's a workstation install
>from the installed files on their server) and it's telling them that the
>operating system is not sufficient for our software. Now I understand
>that VFP 8 is supposed to work find under XP 64 in 32 bit mode, but
>since we don't have any 64 bit machines (I wish we did as our MS Action
>Pack provides the OS) I have no way to experiment with it to figure out
>why it's not working or how to make it work.
>
>Does anybody have any answers on this issue? I know we told the install
>not to allow NT or 95, but I am not sure if that is the problem or not,
>since XP 64 is still XP is it not? If this is not the case, is there
>something we can have the customer change in the setup.ini or such
>without needing to generate a new install for them? Any help would be
>good. YOu can email me if needed at cywelch at metsysinc dot com if
>possible since that would get the answer to me quicker since I don't get
>time to read in here too often.

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Remove X's to send email to me.

Cy Welch

2006-03-21, 3:41 am

Josh Assing wrote:
> Could be the installer doesn't "know" about xp64 so it's complaining there --
> vfp8 runs on 64bit
>
> -josh
>
> On Mon, 20 Mar 2006 11:03:16 -0800, Cy Welch <cywelch@yahoo.com> wrote:
>
>
>
>
>
>
>
> --- AntiSpam/harvest ---
> Remove X's to send email to me.
Right, but I need to find out how to get the installer to let our
customer install our product.

--
Cy Welch
Senior Programmer
MetSYS Inc
http://www.metsysinc.com

Jay B

2006-03-21, 3:41 am

the installer may not know about that operating system, it uses a
different system code, so if the setup program was made to only allow
certain operating systems, then x64 would not be included.
it would have to be rebuilt to allow all operating systems!

Cy Welch wrote:

> Josh Assing wrote:
>
>
> Right, but I need to find out how to get the installer to let our
> customer install our product.
>

Andrew Howell

2006-03-21, 3:41 am

"Cy Welch" <cywelch@yahoo.com> wrote in message
news:%23gqieRITGHA.5104@TK2MSFTNGP10.phx.gbl...[color=darkred]
> Josh Assing wrote:

Can't you send them a zip file with the app and runtimes and ditch the
installer?

--
regards
Andrew Howell

Jay B

2006-03-21, 11:34 am

that will also work.

Cy Welch

2006-03-22, 3:29 am

Andrew Howell wrote:
> "Cy Welch" <cywelch@yahoo.com> wrote in message
> news:%23gqieRITGHA.5104@TK2MSFTNGP10.phx.gbl...
>
>
>
> Can't you send them a zip file with the app and runtimes and ditch the
> installer?
>
Nope, can't do that. We use several of the custom controls and unless
we use the installer we would have to write a bunch of code to check for
and register them. If I was willing to do that I might just as well go
through the work of creating an updated install. The issue is that I
frankly don't want to have to go through all of that for ONE machine.
That said, it MUST get the files off the server with the paths and such.
Frankly I could probably talk them through getting it to work, but
have actually been told by my boss to spend NO time on the issue. We
told them before they bought the "new" computer that we didn't support
64 bit machines since we have not tested on them. Of course then this
morning I went in to work and my computer would not power on. So now I
am using my laptop until I have some time to build a machine, and yes,
it will probably be a 64 bit since they seem to be about the same price.
From what I can tell, our next version isn't going to have the
problem, it's just that they want a fix right now rather than in 2 weeks
or so. Hopefully I can sneak something out to them without getting
caught doing it on the clock.

--
Cy Welch
Senior Programmer
MetSYS Inc
http://www.metsysinc.com

Edhy Rijo

2006-03-22, 9:34 am

Hi Cy,

The problem is that your version of InstallShield does not support
installing on 64bits OS.

Check these link:
http://www.macrovision.com/products..._Support.htmlSo you don't need to way for your new system, ju
st upgrade your IS toPremier or Professional edition and re-build your setup.--Edhy Rijowww.progytech.comBronx NY

Cy Welch

2006-04-01, 8:27 pm

Edhy Rijo wrote:
> Hi Cy,
>
> The problem is that your version of InstallShield does not support
> installing on 64bits OS.
>
> Check these link:
> http://www.macrovision.com/products..._Support.htmlSo you don't need to way for your new system,
just upgrade your IS toPremier or Professional edition and re-build your setup.--Edhy Rijowww.progytech.comBronx NY
>
No way am I going to be able to convince the boss to spend the kind of
money they want. On top of that, the link talks about registering 64
bit components and adding components to the system64 folder, which I am
assuming a 32 bit development environment doesn't need to do. If that
were the case, nothing 32 bit would install on 64 bit machines.

--
Cy Welch
Senior Programmer
MetSYS Inc
http://www.metsysinc.com

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