Backup of SQL DB with Veritas Agents

Help!

We just upgraded to version 10d of the Veritas/Symantec software - part of
upgrade was to update the remote backup exec agent that is used to backup SQ
L
db's.

This is the event log entries for the job that fails.

Source MSSQL Server
Event ID 17055
18210 :
 BackupVirtualDeviceS
et::Initialize: Open failure on backup device
 'master_00__96b4386f
 _92d9_42ae_8cd2_0063
0edf161d_'. Operating system error
-2147024891(Access is denied.).


--------------------------------------------------------------

Source Backup Exec
Event ID 57859

An error occurred while executing the following query: "BACKUP DATABASE
[master] TO virtual_device =
 'master_00__96b4386f
 _92d9_42ae_8cd2_0063
0edf161d_'".
On server: "CD_PA".
SQL error number: "0BC5".
SQL error message: "Backup or restore operation terminating abnormally.
".

For more information, click the following link:
http://eventlookup.veritas.com/even...entLookup.jhtml

The jobs worked until we upgraded.... Veritas wants me to make all these
changes.... we are only running SQL7.0 no SQL 2000

Anybody have this issue....and had any luck getting it resolved withou
upgrading SQL?

Please advise.

Thanks.

-John
Citigate Cunningham Helpdesk

Hi

Have you checked account which is running veritas to see whether it has
privileges?

John

"Citigate Cunningham Helpdesk" wrote:

> Help!
>
> We just upgraded to version 10d of the Veritas/Symantec software - part of
> upgrade was to update the remote backup exec agent that is used to backup 
SQL
> db's.
>
> This is the event log entries for the job that fails.
>
> Source MSSQL Server
> Event ID 17055
> 18210 :
>  BackupVirtualDeviceS
et::Initialize: Open failure on backup device
>  'master_00__96b4386f
 _92d9_42ae_8cd2_0063
0edf161d_'. Operating system error
> -2147024891(Access is denied.).
>
>
>  --------------------------------------------------------------
>
> Source Backup Exec
> Event ID 57859
>
> An error occurred while executing the following query: "BACKUP DATABASE
> [master] TO virtual_device =
>  'master_00__96b4386f
 _92d9_42ae_8cd2_0063
0edf161d_'".
>  On server: "CD_PA".
>  SQL error number: "0BC5".
>  SQL error message: "Backup or restore operation terminating abnormally.
> ".
>
>  For more information, click the following link:
> http://eventlookup.veritas.com/even...entLookup.jhtml
>
> The jobs worked until we upgraded.... Veritas wants me to make all these
> changes.... we are only running SQL7.0 no SQL 2000
>
> Anybody have this issue....and had any luck getting it resolved withou
> upgrading SQL?
>
> Please advise.
>
> Thanks.
>
> -John
> Citigate Cunningham Helpdesk
>